Director of Operations, Multi Market Services

AtkinsRéalis

Director of Operations leading multi-market services at AtkinsRéalis. Ensuring growth and high-performance culture in operational leadership across various US locations.

Posted 6/13/2026full-timePhiladelphia • Florida, New Jersey, Pennsylvania, Texas • 🇺🇸 United StatesLead💰 $150,000 - $250,000 per yearWebsite

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Applicant Tracking System Keywords

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Hard Skills

operational managementperformance managementcontinuous improvementKPI developmentCRM toolsdata analysisfinancial acumenreportingdashboard creationstrategic planning

Soft Skills

emotional intelligencecollaborative leadershipsituational awarenesscommunication skillsorganizational skillsstakeholder managementinfluential leadershippeople developmentteam dynamics understandingexecution at scale

Tools & Technologies

CRM systemsdashboardsperformance reporting toolsexecutive reporting toolsMMS operations frameworksbusiness development support toolsdata integrity toolsoperational dashboardsmulti-market coordination toolsgovernance frameworks

Industry Keywords

professional servicesconsultingoperational excellencemarket growthbusiness developmentP&L managementcross-functional executionMMS delivery modelsgovernanceperformance optimization

About the role

Key responsibilities & impact

Lead day‑to‑day MMS operations, ensuring alignment across multi-markets, disciplines, and enabling functions.
Drive operational rigor, governance, and performance management frameworks to enhance consistency and accountability.
Translate strategic priorities from the MMS Executive into clear execution plans, measurable outcomes, and operational actions.
Drive continuous improvement initiatives to optimize workflows, reduce inefficiencies, and scale MMS delivery models.
Coordinate cross‑functional execution across Market Leadership, finance, HR, IT and safety to ensure seamless operations.
Lead preparation of executive level reporting, dashboards, and decision materials.
Partner with Operational Excellence office and MMS leadership to consistently drive margin performance, and cost discipline across the MMS virtual P&L.
Oversee GTC invoicing consistency and performance reporting.
Implement and monitor operational dashboards and KPIs to provide real‑time visibility into business performance.
Operationalize MMS’s role in enabling market growth by ensuring consistent participation in pursuit teams and in support of Business Development.
Partner with BU Growth Officers and market leaders to ensure alignment between MMS growth strategy, operational capacity and market growth priorities.
Oversee CRM data integrity, pipeline visibility, and reporting to support informed decision‑making.

Requirements

What you’ll need

Bachelor’s degree required; advanced degree preferred.
15 years of experience in professional services, consulting, or a related environment.
Demonstrated ability to support senior leaders with discretion and sound judgment.
Strong business, financial, and operational acumen with comfort using KPIs, dashboards, and CRM tools.
High emotional intelligence and a collaborative, approachable leadership style.
Possess strong situational awareness and the ability to integrate data into a business context.
Possess a keen understanding of people and team dynamics, and how to drive activity to achieve near and long-term desired outcomes from each.
Excellent communication, organization, and follow-through skills.
Demonstrated operational leadership with the ability to drive execution at scale.
Strategic mindset with a focus on translating vision into results.
Exceptional organizational and coordination skills.
Influential leader with strong stakeholder management ability.
Commitment to people development, culture, and inclusion.

Benefits

Comp & perks

medical
dental
vision
company-paid life and short- and long-term disability benefits
employer-matched 401(k) with 100% vesting
employee stock purchase plan
Paid Time Off
leaves of absences options
flexible work options
recognition and employee satisfaction programs
employee assistance program
voluntary benefits