
Manager, Legal Operations
AtkinsRéalis
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Support creation and delivery of the global Legal 3-Year Strategy and annual priorities
- Run Legal Operations governance routines, KPIs/OKRs, dashboards, portfolio reviews, and operational performance tracking
- Maintain service standards and operational controls that enable efficient, scalable, high-quality support across regions
- Lead and execute improvements across intake, matter management, contract workflows, and knowledge tools
- Identify friction points and redesign processes to improve speed, consistency, and client experience
- Support adoption of new ways of working across the function
- Support the delivery of the Legal Technology and Innovation roadmap
- Lead operational readiness, testing, user engagement, and rollout activities
- Maintain dashboards, data models, and reporting for workload and service performance
- Support administration of the global Legal budget
- Assist in managing the global vendor ecosystem
- Lead projects and initiatives on behalf of the VP, Legal Operations
- Collaborate with senior Legal leaders and enterprise stakeholders to support a modern operating model
Requirements
- Operational experience in Legal, professional services, or a related corporate environment
- Demonstrated ability to run structured projects or programmes with multiple stakeholders
- Strong analytical skills and experience generating insights from reporting, data, and metrics
- Understanding of legal operations, digital tools, workflow optimisation, and service delivery models
- Excellent communication skills and ability to work with senior leaders globally
- Practical, execution-driven, and capable of balancing detail with broader strategic context
- Experience with legal technology (CLM, matter management, AI tools, knowledge platforms)
- Exposure to vendor management or managed services/offshoring
- Certifications in project management, business analysis, or operational disciplines
- Degree in Law, Operations, Business, Technology, or a related field
- Postgraduate qualifications or professional certifications are beneficial.
Benefits
- Competitive salaries
- Employee rewards
- Tailored benefits for health, wellbeing, and lifestyle choices
- Opportunities for training and professional development
- Hybrid working culture
- Flexible holiday allowances
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementdata analysisworkflow optimisationservice delivery modelscontract lifecycle management (CLM)matter managementAI toolsknowledge platformsoperational performance trackingKPI/OKR management
Soft Skills
analytical skillscommunication skillscollaborationexecution-drivenstrategic thinkingproblem-solvingstakeholder managementleadershipadaptabilityclient experience improvement
Certifications
project management certificationbusiness analysis certificationoperational discipline certification