Retail Operations Manager

Athletes Unlimited

Retail Operations Manager overseeing pop-up retail shops at Athletes Unlimited events. Focus on operations, merchandising, staff leadership, and customer experience.

Posted 4/28/2026part-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $25 per hourWebsite

About the role

Key responsibilities & impact

Oversee day-to-day operations of pop-up shops at events
Lead setup and teardown for each location
Ensure clean, organized, high-performing retail environments
Manage inventory flow, restocks, transfers, and stock organization
Execute and maintain planograms
Ensure all displays are on-brand and optimized for sales
Align merchandising with promotions and storytelling
Train and schedule part-time retail staff
Lead on-site teams during events
Provide coaching, feedback, and motivation
Model strong customer service on the floor
Ensure exceptional in-person fan interactions
Resolve issues quickly and professionally
Bring energy and engagement to the retail space
Use data to adjust staffing and merchandising
Track and report sales performance, product movement, and event insights (including attendance)
Coordinate with Retail Buying, League Operations, and Warehouse Operations
Support activations and special programs

Requirements

What you’ll need

3–5 years in retail operations, store management, or event merchandising
Experience managing pop-ups or multi-location retail
Strong merchandising and inventory management skills
Proven leadership of part-time teams
Willingness to travel frequently to game locations during the season
Ability to work weekends, holidays, and non-traditional hours when in season
Legal authorization to work in the United States
Performing job duties outdoors in summer weather, including exposure to heat, humidity, and direct sunlight
Standing for duration of each shift (approximately 6-8 hours) while performing job-related tasks
Ability to safely lift and move, push or pull objects up to 25 pounds independently, and over 25 pounds with assistance.

Benefits

Comp & perks

The rate for this position is $25/hr.
As this is a seasonal position, traditional employee benefits such as health insurance, paid time off, and retirement plans are not included.
1099 Contractors are responsible for their own taxes and insurance coverage.
Our DEI Statement: As a company, we share a vision to change the world for the better and believe in the power of sports to tear down barriers. We will Be Unlimited in our pursuit to intentionally create an environment where every individual can be their authentic self. Athletes Unlimited is an Equal Opportunity Employer and does not discriminate in its hiring process based on race, religion, national origin, age, marital status, sexual orientation, gender expression, pregnancy status, parental status, or other applicable legally protected characteristics.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

inventory managementmerchandisingplanogramsdata analysissales performance trackingevent merchandisingstock organizationcustomer servicestaff schedulingteam leadership

Soft Skills

coachingfeedbackmotivationproblem-solvingenergyengagementcommunicationorganizationadaptabilitycustomer interaction