Associate, Customer Success Enablement

athenahealth

Associate supporting the execution of CSM enablement programs and facilitating learning initiatives at athenahealth. Engaging in new hire training and program coordination across a healthcare technology environment.

Posted 5/5/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $57,000 - $97,000 per yearWebsite

About the role

Key responsibilities & impact

Support the execution of CSM enablement programs
Participate in facilitation of live enablement sessions
Assist with creation, updating, publishing enablement assets
Maintain learning paths and assignments in the LMS
Coordinate logistics for enablement activities
Support reporting and dashboards used by Enablement and CS leadership

Requirements

What you’ll need

Bachelor’s degree
2 to 3 years of experience in enablement, training support, customer success, operations, program coordination, or a related role preferred
Effective time management
Strong organizational skills with high attention to detail
Proficiency in Microsoft Office (Outlook, Excel, PowerPoint, Word)
Collaboration tools such as Microsoft Teams

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Tuition assistance
Employee assistance programs
Commuter support
Employee resource groups
Collaborative workspaces

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

LMSenablement programsreportingdashboards

Soft Skills

time managementorganizational skillsattention to detail

Certifications

Bachelor’s degree