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athenahealth

Senior Manager, Product Analytics

athenahealth

Lead the analytics function for epocrates’ subscription business and product experience. Collaborate with teams to improve product decisions and membership performance.

Posted 4/29/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesSenior💰 $141,000 - $241,000 per yearWebsite

Tech Stack

Tools & technologies
SQLTableau

About the role

Key responsibilities & impact
  • Lead and develop a team of product analysts and support their growth through coaching, feedback, and clear goals
  • Own analytics for the subscription business, including acquisition, conversion, retention, and churn
  • Analyze product features to assess performance, user engagement, and impact on key business metrics
  • Partner with Product, Engineering, Commercial, and Marketing teams to design and measure experiments, including A/B tests, feature rollouts, and pricing changes
  • Develop dashboards, KPIs, and reporting frameworks to monitor product and subscription health
  • Translate complex data into clear insights and recommendations for senior stakeholders
  • Identify opportunities to improve user experience and monetization through data-driven recommendations
  • Establish and maintain best practices in analytics, data quality, and experimentation
  • Use AI-enabled analysis and productivity tools to speed up recurring work, surface patterns in large datasets, and support faster insight generation for product and subscription decisions

Requirements

What you’ll need
  • 8+ years of experience in product analytics, growth analytics, or a related field
  • 3+ years of experience managing and developing analytics teams
  • Experience with subscription-based business models and membership analytics
  • Demonstrated experience analyzing product features and influencing product strategy
  • Advanced proficiency in SQL
  • Experience with analytics tools such as Tableau, Amplitude, and Snowflake
  • Experience with experimentation frameworks and A/B testing methodologies
  • Strong business acumen and ability to connect data insights to strategic outcomes
  • Excellent communication skills with the ability to influence cross-functional stakeholders
  • Experience in healthcare, digital health, or SaaS environments preferred
  • Familiarity with product-led growth strategies preferred
  • Experience working closely with Product Management and Engineering teams preferred.

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
  • Tuition assistance
  • Employee resource groups
  • Collaborative workspaces

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
product analyticsgrowth analyticssubscription-based business modelsmembership analyticsSQLA/B testingdata analysisdashboard developmentKPI developmentdata quality
Soft Skills
coachingfeedbackgoal settingcommunicationinfluencingbusiness acumenuser experience improvementdata-driven recommendationscross-functional collaborationstrategic thinking