athenahealth

Solution Design Manager

athenahealth

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • Massachusetts • United States

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Salary

💰 $124,000 - $210,000 per year

About the role

  • Support the sales cycle by engaging directly with prospects across organizational levels to understand goals and recommend aligned solution strategies.
  • Develop solution approaches that adapt athenahealth workflows and services to meet unique customer needs.
  • Prepare and deliver presentations and collateral such as whitepapers that clearly communicate solution capabilities and value.
  • Lead due diligence to define minimum business requirements related to information management, patient engagement, and financial and operational workflows.
  • Manage the transition from Sales to Onboarding and Customer Success for assigned engagements.
  • Develop professional proposals in partnership with Sales Executives, Account Executives, Solution Consultants, and other stakeholders.
  • Build market intelligence to inform solution positioning and support strategic sales opportunities.
  • Guide the creation and review of ROI models, workflow analyses, and solution recommendations.
  • Support team adoption of emerging AI capabilities.
  • Thoughtfully and responsibly evaluate and integrate AI tools and AI outputs into internal and external workflows such as strategic analyses, proposal development, and deliverables.
  • Travel required up to 50% annually.

Requirements

  • Bachelor’s degree required; advanced degree preferred
  • Demonstrated success in consultative sales or solution-focused customer engagement
  • Data driven mindset with a focus on operational precision
  • Experience building relationships with senior leaders and decision-makers
  • Strong project management and organizational skills
  • Excellent communication skills, including presentations, business writing, and negotiation
  • Demonstrated ability to apply business acumen while maintaining a high standard of professionalism
  • Ability to analyze business operations and technology-enabled processes
  • Strong influencing skills with the ability to present clear rationale for recommendations
  • Ability to learn new concepts quickly and apply them to problem-solving
Benefits
  • Health and financial benefits
  • Commuter support
  • Employee assistance programs
  • Tuition assistance
  • Employee resource groups
  • Collaborative workspaces
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
consultative salessolution-focused customer engagementdata analysisproject managementbusiness writingnegotiationROI modelingworkflow analysisAI integrationoperational precision
Soft Skills
relationship buildingcommunicationorganizational skillsinfluencingproblem-solvingbusiness acumenpresentation skillsadaptabilitystrategic thinkingprofessionalism
Certifications
Bachelor’s degreeadvanced degree