Senior Product Designer
Athena Home Loans
full-time
Posted on:
Location Type: Hybrid
Location: Sydney • Australia
Visit company websiteExplore more
Job Level
About the role
- Design across customer, broker, and internal experiences
- Apply human-centred design to direct customer experiences, broker facing tools and internal workflows and processes
- Understand the broker journey and contribute to making Athena easy to work with.
- Map end-to-end journeys to connect what customers and brokers see with what happens behind the scenes.
- Explore problems from discovery to delivery
- Run discovery within your problem space: research, stakeholder interviews, journey mapping, and opportunity framing.
- Solve immediate problems and build iteratively toward a compelling future state.
- Translate insights into clear problem definitions and testable hypotheses.
- Prototype and validate ideas before we commit to building them.
- Partner with engineers during delivery to ensure design intent is realised in production.
- Create user flows, wireframes, and interactive prototypes to explore and communicate solutions.
- Leverage good UI design to ensure your vision translates into delightful, polished interfaces that customers and teams love to use.
- Define and measure experience success metrics and iterate based on what the data tells you.
- Collaborate deeply within cross-functional squads.
Requirements
- Proven end-to-end design experience - You have 5+ years’ experience working in complex problem spaces.
- Comfortable across contexts - You're equally at home designing for end customers, B2B users like brokers, and internal teams.
- Systems aware - You see how the pieces connect.
- Artefact fluency - Process maps, journey maps, service blueprints, system diagrams, wireframes, prototypes.
- Clear communicator - You articulate your thinking clearly and concisely.
- Future-focused, pragmatically grounded - You see a compelling vision of where we're heading while delivering value incrementally.
- Visual sensibility - You have an eye for design and can bring your UX intent to life with interfaces that are clear, usable, and delightful.
- Collaborative to the core - No room for egos or elbows. You work well within cross-functional teams and believe the best work happens when diverse perspectives come together.
- Nice to have Experience designing for internal tools or operational workflows.
- Experience with B2B products, broker or partner ecosystems.
- Exposure to lending, underwriting, or financial services.
- Curiosity about AI tools and how they can enhance product experiences or design workflows.
Benefits
- Inclusive, flexible and casual working environment
- Hybrid working with HQ Anchor Days in award-winning office space
- Wellbeing program to support your physical, mental, social and financial health
- Perks program with access to discounts on everyday expenses
- Fantastic team culture with monthly events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
end-to-end designjourney mappingprototypingwireframinguser flowsservice blueprintssystem diagramsUI designexperience success metricsB2B product design
Soft Skills
clear communicatorcollaborativefuture-focusedpragmatically groundedvisual sensibilityproblem-solvingstakeholder engagementcuriosityiterative developmentcross-functional collaboration