Athena Global Advisors

Project Manager

• Assist project managers in day-to-day execution - tracking timelines, deliverables, and statuses
• Build and maintain project plans and schedules to ensure clarity across workstreams
• Help traffic assets between internal teams and client stakeholders
• Schedule meetings, capture notes, and follow up on action items
• Support project documentation, including status updates and summaries
• Manage versioning and organization of creative files
• Ensure final deliverables are properly proofed, approved, and handed off
• Support QA processes and assist with proofreading when needed
• Maintain clear naming conventions and structured file systems across projects
• Contribute to team resources such as templates, checklists, and trackers
• Help maintain and improve internal creative processes
• Assist with onboarding new PMs or team members on workflows and tools
• Offer input on ways to improve efficiency, collaboration, or asset flow

Creative Project Coordinator

Art Director

• - Lead copy direction across campaigns, content, and brand expressions, ensuring consistency in tone, voice, and messaging.
• - Develop creative platforms and messaging frameworks that support integrated campaign ideas from concept through execution.
• - Drive and facilitate concepting and ideation sessions, translating insights into clear, compelling creative ideas.
• - Manage day-to-day copy development across multiple projects, ensuring work is delivered on time and to a high standard.
• - Mentor and guide writers through feedback, coaching, and editorial review to elevate creative output.
• - Collaborate closely with designers and art directors to ensure copy and visuals work together seamlessly.
• - Partner with clients and internal stakeholders to present work, respond to feedback, and maintain alignment throughout execution.
• - Contribute to new business efforts, pitches, and Athena brand initiatives as needed.
• - Provide confident creative feedback on visual design and art direction, helping shape campaigns with a strong point of view on taste, craft, and overall creative quality.
• - Partner closely with design and art leadership to elevate the work, ensuring ideas are holistically strong—from concept to copy to visual execution.

Associate Creative Director, Copy

Manager

• Lead day-to-day execution of the real-time monitoring program, ensuring consistent, high-quality 24/7 social listening and alerting coverage
• Manage the overall day-to-day client relationship with the client, serving as a trusted escalation point and strategic partner
• Serve as the primary operational owner for workflows, including monitoring priorities, alert thresholds, escalation protocols, and issue-level coordination
• Act as a senior escalation partner during high-priority or emerging issues, exercising independent judgement to assess severity, triage response, and support timely escalation to leadership and client stakeholders when required
• Coordinate real‑time incident response across internal and international analysts and cross‑functional teams, ensuring rapid communication, situational awareness, and continuity during evenings, weekends, and major moments
• Partner closely with program leadership (Client and Athena leadership) to maintain alignment on expectations, response standards, and evolving business risks.
• Own advanced scheduling and long-range planning, including escalation calendars and coverage plans, ensuring always-on readiness and smooth handoffs across shifts
• Proactively communicate availability, coverage plans, and escalation schedules to clients and internal stakeholders
• Opportunity to provide direct people management, coaching, and performance guidance for team members
• Own escalation governance, including documentation of escalation criteria, playbooks, severity definitions, and client‑approved response frameworks.
• Serve as day‑to‑day owner of listening infrastructure for clients, including alert rules, topic configuration, automation monitoring, and issue troubleshooting
• Continuously optimize monitoring frameworks to improve signal detection, reduce noise, and align alerts to evolving business and reputational risks
• Oversee request intake for new alerts, topics, or dashboards related specifically to real‑time monitoring needs, prioritizing based on risk and business value
• Maintain and moderate Teams channels to ensure clear, efficient communication of alerts, updates, and real‑time guidance
• Provide secondary quality assurance on major and executive-facing reports, ensuring analytical rigor, accuracy, and clear storytelling
• Translate complex social listening data into actionable, non-technical insights for cross-functional and executive audiences
• Ensure alerts and real‑time insights are accurately reflected in executive and post‑incident materials
• Partner with reporting leads to contextualize findings within broader social and digital narratives when required

Creative Project Coordinator

Associate Creative Director, Copy

Social Listening & Monitoring Manager