Customer Relationship Specialist I – Customer Service (SAC), Sales

Atento

Customer specialist resolving B2B client queries and offering product solutions at Atento. Engaging in sales with strong focus on client needs satisfaction.

Posted 5/23/2026full-timeSalvador • 🇧🇷 BrazilMid-LevelSenior💰 R$1,327 - R$1,621 per monthWebsite

About the role

Key responsibilities & impact

Identify customer needs and provide practical, straightforward solutions in accordance with product and service procedures;
Sell products and services;
Each interaction may involve different types of situations raised by the customer.

Requirements

What you’ll need

Minimum age of 18 years;
Education: High school diploma (complete);
Strong verbal communication skills and persuasive ability;
Negotiation and persuasion skills;
Basic computer skills;
Experience in Customer Service / Sales / SAC is a plus;
Must have a desktop or laptop computer with internet access to complete online training;
Preferably reside near the Atento Cabula unit.

Benefits

Comp & perks

Transportation voucher;
Meal voucher and/or food allowance;
Life insurance;
Funeral assistance;
Childcare assistance / assistance for children with disabilities;
Employee discounts on products;
Dental care plan;
Health care plan;
Discounts on gyms / sports activities;
Educational partnerships with course discounts;
Career development plan;
Pet plan;
Bullla Health & Credit benefit (discounts at pharmacies and stores, installment credit and salary advance).

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer servicesalesnegotiationpersuasionbasic computer skills

Soft Skills

verbal communicationpersuasive ability