Process orders from start to finish;
Track orders;
Populate and update Excel spreadsheets with required data;
Receive sales orders by email and enter them into the ERP, verifying prices, inventory, delivery dates, etc.;
Mark orders ready for shipment;
Process returns for rejected orders;
Provide support to customers and the Sales team;
Manage the process of sending product shipments;
Perform critical analysis of received orders, including verification of product code, product description, price, and medication expiration date;
Serve laboratories, pharmacies, and hospitals.

Requirements

Time with the company: at least 4 months with no salary change;
Employees with any type of movement must consult the Regulatory Table – NI-002;
"Time To Talk" performance rating;
Performance rating equal to or greater than 100 (Good Performer);
Be at least 18 years old;
Higher education completed or in progress;
Fluent in Portuguese and Spanish;
Experience in customer service, preferably in customer service and/or back office roles;
Knowledge of Microsoft Office (Excel);
Good writing skills;
Analytical and organized profile;
Preferably located with easy access to the South Zone (Zona Sul) of São Paulo.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

order processingdata entryorder trackingcritical analysisproduct verificationinventory managementreturns processingcustomer service

Soft Skills

analytical skillsorganizational skillswriting skillscommunication skills