Atento

Training Consultant

Atento

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Tech Stack

Cloud

About the role

  • **Diagnosis and Structuring**
  • Map the current Training structure, identifying gaps and opportunities for improvement.
  • Gather requirements from partner areas.
  • Propose and structure learning paths and training programs.
  • Review content and curricula to ensure clarity and alignment with the target audience.
  • **Instructional Design and Development**
  • Lead end-to-end instructional design (objectives, methodology, assessment, and materials).
  • Apply principles of andragogy and active methodologies (microlearning, gamification, case studies, simulations).
  • Create and review instructional materials, ensuring visual and pedagogical standardization.
  • **Continuous Improvement**
  • Monitor results and feedback to evolve training programs.
  • Research trends in corporate learning and propose continuous improvements.

Requirements

  • **Essential:**
  • Completed higher education and record updated in Pessoas Online.
  • Employees with any type of movement should consult the movement table in Normative – NI-002 and verify eligible positions.
  • Time to Talk score of "Good" or higher.
  • Advanced English.
  • Knowledge of Adobe Creative Cloud, Videoscribe and Articulate 360.
  • Experience in large-scale implementations (onsite and remote).
  • Conflict management and leadership.
  • Knowledge of performance indicators and PDCA.
  • Excellent communication, consulting, influencing and interpersonal skills.
  • Experience collaborating with cross-functional teams to deliver results.
  • Proficiency in Microsoft Office.
  • Analytical profile / strong analytical skills.
  • **Desired:**
  • Intermediate to advanced Spanish.
Benefits
  • Transportation allowance.
  • Meal voucher and/or food allowance.
  • Life insurance.
  • Funeral assistance.
  • Profit-sharing (PLR).
  • Daycare allowance / allowance for children with disabilities.
  • Discounts on partner products.
  • Dental care assistance.
  • Health insurance / medical assistance.
  • Discounts on gyms and sports activities.
  • Educational partnerships with course discounts.
  • Career development plan.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
instructional designandragogymicrolearninggamificationcase studiessimulationsperformance indicatorsPDCAAdobe Creative CloudArticulate 360
Soft Skills
conflict managementleadershipcommunicationconsultinginfluencinginterpersonal skillsanalytical skillscollaborationfeedback monitoringcontinuous improvement