Atento

Mid-level Training Analyst

Atento

full-time

Posted on:

Location Type: Hybrid

Location: Feira de Santana • Brazil

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About the role

  • Identify training needs in collaboration with business areas;
  • Develop technical and behavioral content (online, in-person, and hybrid);
  • Support the design and development of learning paths;
  • Manage and monitor training metrics (learning KPIs, attendance/adherence, effectiveness);
  • Participate in corporate learning and organizational development projects;
  • Facilitate training sessions and workshops when required;
  • Ensure continuous updating of content in line with changes to processes and systems.

Requirements

  • Experience and practical background in Training & Development;
  • Bachelor's degree in progress or completed (record updated in Pessoas Online);
  • Knowledge in developing educational/training materials;
  • Proficiency in PowerPoint, and experience with controls and reporting;
  • Experience with learning methodologies;
  • Preferred: Google Workspace tools (e.g., Docs, Sheets, Slides).
Benefits
  • Details to be discussed during the interview
  • Working hours: 8:00 AM - 5:48 PM
  • Workload: 220 hours/month | Schedule 5x2 - off Saturday and Sunday
  • Work location: Feira de Santana unit (Bahia, Brazil)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
training needs analysisdevelopment of training materialslearning methodologiesmonitoring training metricsfacilitation of training sessionscontent updating
Soft Skills
collaborationorganizational developmentcommunicationworkshop facilitation
Certifications
Bachelor's degree