Junior Lab Engineer

Ateme

Junior Lab Engineer supporting lab operations at Ateme in Denver. Involved in technical support, system integration, and ensuring system reliability.

Posted 5/21/2026full-timeDenver • Colorado • 🇺🇸 United StatesJunior💰 $60,000 - $70,000 per yearWebsite

Tech Stack

Tools & technologies

CloudLinuxUnix

About the role

Key responsibilities & impact

Provide office-based technical support
Track and follow up on customer incidents from submission through resolution
Replicate, analyze, and manage lab tests to reproduce reported issues
Validate patches, software updates, and hot fixes
Manage and follow up on RMA (Return Material Authorization) processes
Provide internal technical support to pre-sales and system engineering teams
Perform hands-on lab activities, including moving and lifting equipment weighing up to 50 lbs
Support system integration and end-to-end testing
Manage interoperability testing across platforms and environments
Configure project and system settings
Contribute to system documentation and technical reporting
Manage the CRM (JIRA) database for incident tracking and knowledge base updates
Create and maintain technical documentation and product notes
Assist in migrating and maintaining customer system configurations
Contribute to the continuous improvement of lab and support processes

Requirements

What you’ll need

Bachelor’s degree or technical diploma in Computer Science, Engineering, Information Technology, or a related field
1–3 years of experience in a technical support, lab engineering, systems integration, or similar technical environment
Basic understanding of IP networking, Linux/Unix environments, and system troubleshooting
Familiarity with video streaming, broadcast technologies, or cloud environments is a plus
Experience with ticketing or CRM platforms such as JIRA is preferred
Strong analytical and problem-solving skills
Excellent communication and organizational abilities
Ability to manage multiple priorities in a fast-paced environment
Comfortable working hands-on with technical equipment and hardware

Benefits

Comp & perks

15 days PTO
9 paid holidays
7 sick days + additional leave based on seniority
Medical, dental, vision
Life & AD&D
401(k) with 4% match
Up to $70 for phone expenses
Receive up to $450 toward your own new device

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical supportsystem integrationlab engineeringIP networkingLinuxsystem troubleshootingvideo streamingbroadcast technologiescloud environmentsincident tracking

Soft Skills

analytical skillsproblem-solving skillscommunication abilitiesorganizational abilitiesability to manage multiple prioritiesfast-paced environment adaptability

Certifications

Bachelor’s degreetechnical diploma