ATCO Electric

Cloud System Analyst

ATCO Electric

full-time

Posted on:

Origin:  • 🇨🇦 Canada

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Job Level

Mid-LevelSenior

Tech Stack

AnsibleAzureCloudCyber SecurityGoogle Cloud PlatformLinuxTerraform

About the role

  • Technical oversight of all Azure and GCP IaaS and PaaS environments
  • Manage cloud services using cloud management tools and interfaces
  • Investigate cloud technical problems and develop recommendations for resolution
  • Review vendor-recommended IaaS and PaaS patching, monthly maintenance, and backups
  • Ensure monthly costs of all cloud environments do not go over defined usage
  • Assist in technical decisions that affect operations or projects and act as escalation point for technical questions
  • Escalate concerns regarding operational or project risks and issues to leadership
  • Attend root cause analysis meetings after Cloud-related incidents
  • Maintain and continue documentation of cloud technical requirements and solutions
  • Support initiatives for new or enhanced cloud solutions/projects and translate business requirements into cloud technical requirements
  • Contribute to system scope and objectives based on operational or project requirements
  • Determine feasibility of internal or external cloud solutions working with Cybersecurity and Enterprise Architecture Design Authority
  • Participate in cloud solution design to ensure completeness of technical scope and implementation
  • Keep abreast of new and emerging cloud technologies and service offerings
  • Maintain knowledge of cloud monitoring and automation products and support AIOps program development
  • Recommend and action opportunities for cost and efficiency savings and assist in reporting on cloud usage, performance, and costs

Requirements

  • Post secondary education in information systems or related field
  • Azure 104 Certification
  • 3+ years’ experience of cloud support experience, with a preference for Azure and/or GCP
  • Ability to translate functional processes and technical system requirements to support the successful integration of cloud technology solutions to meet business needs
  • Strong analytical, technical and problem-solving skills
  • Excellent communication skills and able to use non-technical language to explain technology to non-IT stakeholders
  • Maintain knowledge of ATCO cloud IT solutions, service offerings and emerging technologies
  • Ability to work in a team environment, build collaborative relationships, and negotiate with stakeholders
  • Ability to support 24x7 on call support rotation (approximately once every eight weeks)
  • Innovative mindset, with a track record in identifying, proposing, prototyping, documenting, and overseeing execution of cloud technology solutions
  • Ability to create reports and integrate when requested (asset)
  • Knowledge of OCI (asset)
  • Technical experience with Ansible and Terraform for deployment and configuration management (asset)
  • Experience with Linux (asset)
  • Experience with Dynatrace (asset)