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Ataraxis

Healthcare Virtual Assistant – Mental Health Practice

Ataraxis

Healthcare Virtual Assistant joining a growing mental health team. Answering patient communications and scheduling appointments alongside front-office operations.

Posted 7/14/2026full-timeRemote • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient scheduling, insurance verification, and claims submission within a healthcare administrative setting. Proficient in using SimplePractice and skilled in effective communication and collaboration in a front-office environment.

Highest-signal resume keywords
US Healthcare Administrative ExperienceMental Health Practice ExperiencePatient SchedulingInsurance VerificationSimplePractice Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Patient SchedulingInsurance VerificationClaims SubmissionHealthcare AdministrationProductivity Monitoring
Soft Skills
Excellent Communication SkillsOrganizedReliableCoachableDetail-Oriented
Tools & Technologies
SimplePractice
Industry Keywords
Mental HealthBehavioral HealthFront-Office Operations

About the role

Key responsibilities & impact
  • Answer patient calls, texts, and callbacks
  • Schedule appointments for multiple therapists
  • Verify insurance eligibility and benefits
  • Review and submit claims in SimplePractice
  • Support daily front-office operations and collaborate with the team

Requirements

What you’ll need
  • At least 2 years of US healthcare administrative experience
  • Mental health/behavioral health practice experience is strongly preferred
  • Experience with patient scheduling and insurance verification
  • SimplePractice experience is a plus
  • Excellent verbal and written English communication skills
  • Organized, reliable, coachable, and detail-oriented
  • Comfortable with productivity monitoring software

Benefits

Comp & perks
  • Remote work options
  • Daily team huddle at 9:15 AM Eastern
  • US holiday schedule observed