Customer Excellence Analyst

Atalanta Corporation

Customer Excellence Analyst managing bids and customer-facing operations in retail markets. Collaborating with multiple departments to ensure service excellence and competitive bid submissions.

Posted 7/22/2026full-timeParamus • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and problem-solving capabilities while effectively managing customer-facing operations and collaborating across functions. Proficient in Excel for data-driven reporting and committed to service excellence in customer interactions.

Highest-signal resume keywords

Analytical SkillsProblem-Solving SkillsCross-Functional CollaborationExcel ProficiencyCustomer-Centric Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Effective CommunicationAttention to DetailAbility to Manage Multiple DeadlinesAutonomous Work

Tools & Technologies

Data-Driven Reporting

Industry Keywords

Customer BidsProduct CostingRetail MarketsSalesFinanceSupply ChainMarketing

About the role

Key responsibilities & impact

Serve as the strategic lead for customer bids
Manage key customer-facing operations across retail markets
Support product costing processes
Track bid outcomes for continuous improvement
Collaborate closely with Sales, Finance, Supply Chain, and Marketing

Requirements

What you’ll need

Strong analytical and problem-solving skills
Effective communication and cross-functional collaboration
High attention to detail and ability to manage multiple deadlines
Proficiency in Excel and data-driven reporting
Customer-centric mindset with a focus on service excellence
Ability to work autonomously and drive processes to completion

Benefits

Comp & perks

Medical, dental and vision insurance
Company-paid life, accident and long-term disability insurance
Flexible spending accounts
Annual bonus opportunity
Matching 401(k) with immediate vesting upon enrollment
Generous employee referral program
Online training courses
Virtual and classroom development experiences
Education assistance program
Paid-time off
Parental leave
Flexible work schedules
Employee engagement and recognition programs
Wellness, philanthropic and DE&I initiatives
Company-sponsored celebrations
Team building events