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Complaint Intake, Data Entry Clerk
ATAComplaint Intake and Data Entry Clerk supporting a high-volume complaint intake department in Santa Fe, NM. Accurately entering complaints into the database with a focus on confidentiality and professionalism.
Posted 7/25/2026full-timeSanta Fe • New Mexico • 🇺🇸 United StatesMid-LevelSenior💰 $0 - $32 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong data entry accuracy and organizational skills while maintaining confidentiality in handling sensitive information. Proficient in Microsoft Office and experienced in high-volume office environments, ensuring data integrity and compliance with departmental policies.
Highest-signal resume keywords
Data Entry AccuracyMicrosoft Office ProficiencyAttention to DetailConfidential Information HandlingHigh-Volume Office Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryClerical DutiesRecord ManagementDatabase SystemsCase Management Systems
Soft Skills
Organizational SkillsWritten CommunicationVerbal CommunicationDiscretion
Tools & Technologies
Microsoft OutlookMicrosoft WordMicrosoft Excel
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
HealthcareGovernmentRegulatoryHuman Services
About the role
Key responsibilities & impact- Accurately enter complaint reports and facility-reported incidents into the department's database system.
- Process a high volume of reports in a timely manner (approximately 1,500–1,800 reports received each month).
- Review documents for completeness and ensure information is entered correctly.
- Maintain strict confidentiality when handling sensitive and protected information.
- Organize and prioritize workload to meet daily productivity goals.
- Identify incomplete or missing information and notify appropriate staff when necessary.
- Maintain data integrity by ensuring consistent and accurate record entry.
- Perform general administrative and clerical duties assigned.
- Follow department policies, procedures, and confidentiality requirements.
Requirements
What you’ll need- High school diploma or GED required.
- Five (5) years of data entry, administrative support, clerical, or office experience preferred.
- Strong computer skills with proficiency in Microsoft Office, including Outlook, Word, and Excel.
- Excellent keyboarding and data entry accuracy.
- Strong attention to detail and organizational skills.
- Ability to handle confidential and sensitive information with discretion.
- Ability to work independently while meeting productivity and accuracy standards.
- Strong written and verbal communication skills.
- Previous experience in healthcare, government, regulatory, or human services environment.
- Experience working in a high-volume office environment preferred.
- Experience with database or case management systems preferred.
- Experience processing confidential records or sensitive information preferred.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account ATA Website LinkedIn All Job Openings 201 - 500 employees Founded 1996 🚘 Automotive 🏭 Manufacturing 💼 Consulting Automotive
- Manufacturing
- Consulting ATA is a digital-first supply chain and logistics company that unifies transportation, warehousing, and supplier networks into integrated solutions for global manufacturers and distributors. They provide multimodal transportation management (air, ocean, inland), 4PL supply chain orchestration, contract logistics and warehousing, supplier network enablement, and digital platforms like MyWay Omni to deliver visibility, efficiency, and resilience across complex supply chains. ATA serves industries such as automotive, machinery, energy, and manufacturing, focusing on B2B customers needing scalable, end-to-end supply chain and transportation solutions. Complaint Intake, Data Entry Clerk Job not on LinkedIn 🔥 3 hours ago 🏢 Santa Fe – Onsite 💵 $0 - $32 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior ⬇️ Data Entry 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Accurately enter complaint reports and facility-reported incidents into the department's database system.
- Process a high volume of reports in a timely manner (approximately 1,500–1,800 reports received each month).
- Review documents for completeness and ensure information is entered correctly.
- Maintain strict confidentiality when handling sensitive and protected information.
- Organize and prioritize workload to meet daily productivity goals.
- Identify incomplete or missing information and notify appropriate staff when necessary.
- Maintain data integrity by ensuring consistent and accurate record entry.
- Perform general administrative and clerical duties assigned.
- Follow department policies, procedures, and confidentiality requirements. 🎯 Requirements
- High school diploma or GED required.
- Five (5) years of data entry, administrative support, clerical, or office experience preferred.
- Strong computer skills with proficiency in Microsoft Office, including Outlook, Word, and Excel.
- Excellent keyboarding and data entry accuracy.
- Strong attention to detail and organizational skills.
- Ability to handle confidential and sensitive information with discretion.
- Ability to work independently while meeting productivity and accuracy standards.
- Strong written and verbal communication skills.
- Previous experience in healthcare, government, regulatory, or human services environment.
- Experience working in a high-volume office environment preferred.
- Experience with database or case management systems preferred.
- Experience processing confidential records or sensitive information preferred. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs