Installation Technician

AT&T

AT&T Installation Technician installing and activating broadband, Wi-Fi, and voice services. Serving homes and businesses while troubleshooting technology and delivering customer-focused service.

Posted 8/19/2026full-timeVilla Park • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of working independently in various environments, including small spaces and elevated locations, while adhering to safety standards.

Highest-signal resume keywords

Broadband InstallationWi-Fi ConfigurationCustomer ServiceTechnical Problem SolvingValid State Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Broadband InstallationWi-Fi ConfigurationTechnical Problem SolvingIdentifying Wire and Cable ColorsLifting Up to 60 lbs

Soft Skills

Customer Service

Industry Keywords

High School DiplomaGEDFlexible ScheduleEmergency CalloutsLadder Safety

About the role

Key responsibilities & impact

Install and activate high-speed broadband, Wi-Fi, and voice services at customers’ homes and businesses
Work independently as a trusted expert in customer locations
Install new lines and configure Wi-Fi networks
Climb ladders and work aloft while performing installations
Solve technical problems and deliver best-in-class customer service
Connect customers to AT&T products and services

Requirements

What you’ll need

Work a flexible schedule, including evenings and weekends
Possess a valid state driver’s license
Lift and move up to 60 lbs
Weigh less than 325 lbs., required for ladder safety
Work in small spaces or aloft up to 28 ft.
Be available for overtime, emergency callouts and holiday work
Identify wire and cable colors
Qualify on pre-employment assessments
Have a High School Diploma or GED

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Extensive training and ongoing paid training