Retail Sales Consultant

AT&T

AT&T retail sales consultant connecting Kalamazoo customers with wireless, internet, and phone services. Guiding purchases, fulfilling online orders, and meeting sales targets on the retail floor.

Posted 8/4/2026full-timeKalamazoo • Missouri • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer engagement and consultative sales skills to effectively guide customers through product options and meet sales targets. Adapts to a fast-paced retail environment while maintaining flexibility and openness to change.

Highest-signal resume keywords

Consultative Sales ApproachCustomer EngagementSales Target AchievementFlexibility in Fast-Paced EnvironmentRetail Sales Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Personalized Sales ExpertiseAdaptabilityCommunication Skills

Tools & Technologies

AT&T ProductsOnline Order Systems

Industry Keywords

Retail EnvironmentCustomer-Facing SalesCommunity EventsOutbound Calling

About the role

Key responsibilities & impact

Guide customers through product and service options using a consultative sales approach
Create meaningful customer connections through personalized sales expertise
Meet sales targets using AT&T’s suite of products, devices and personalized services
Participate in community events
Fill online orders
Make outbound calls to existing and potential customers
Work on the sales floor in a fast-paced retail environment
Work a schedule between 9am–9pm, including weekends
Stay flexible and adapt to evolving technology and customer needs

Requirements

What you’ll need

Prior retail or customer-facing sales experience is a plus
No sales experience required; AT&T provides tools, training and coaching
Ability to work a schedule between 9am–9pm, including weekends
Flexibility and openness to change in a fast-paced environment
Ability to meet and exceed sales goals
Ability to work 40 hours weekly
Ability to work in the Kalamazoo, Michigan retail store

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays
At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired)
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Tools, training and coaching for employees without sales experience
Uncapped commission opportunities