Associate Director – In Home Sales

AT&T

AT&T in-home sales leader managing teams that introduce residential customers to TV and technology solutions. Driving customized demonstrations, appointments, and sales and service objectives.

Posted 8/4/2026full-timeMurfreesboro • Tennessee • 🇺🇸 United StatesSenior💰 $77,400 - $116,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and strategic planning capabilities while managing a sales team to achieve sales and service objectives. Proficient in providing customized technology solutions and conducting hands-on product demonstrations to enhance customer experience.

Highest-signal resume keywords

Sales ManagementTeam LeadershipCustomer Experience EnhancementInventory ManagementStrategic Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExperienceManagement ExperienceTechnology KnowledgeProduct DemonstrationCompliance Management

Soft Skills

Excellent CommunicationStrategic ThinkingLeadership Abilities

Tools & Technologies

AT&T TV ServiceCustomer Relationship Management (CRM)

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Customer-FacingSales ObjectivesService SolutionsTeam Fleet Management

About the role

Key responsibilities & impact

Lead and oversee a team of sales and support staff working in customers’ homes
Introduce residential customers to AT&T TV service and technology in collaboration with service installers
Provide customized technology and service solutions that create an elevated customer experience
Hire and train team members
Support career development and strategic planning
Oversee team inventory and compliance
Manage the team fleet
Ensure the team develops and attains sales and service objectives within an assigned geographic territory
Equip team members to provide hands-on customer demonstrations that generate new sales
Ensure team members independently manage appointments to meet sales and service objectives

Requirements

What you’ll need

3–5 years of customer-facing/sales experience
3–5 years of management experience, preferred
Bachelor’s degree, preferred
Excellent communication skills
Strategic thinking abilities
Leadership abilities
Knowledge of a wide range of technology and services
Ability to manage inventory, compliance, and fleet responsibilities
Ability to meet sales and service objectives within an assigned geographic territory
Ability to provide hands-on product demonstrations
40 hours per week

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Up to $55,200.00 in commissions yearly if all sales goals are met