Assistant Retail Store Manager

AT&T

Assistant Retail Store Manager leading AT&T retail operations, merchandising, and sales in Niles, Ohio. Coaching sales consultants and delivering exceptional customer experiences with wireless, internet, and technology services.

Posted 8/4/2026full-timeNiles • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $42,800 - $64,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills to inspire and coach a retail sales team while driving sales objectives and ensuring exceptional customer experiences. Possesses strategic planning and problem-solving abilities to collaborate effectively with stakeholders and champion change within the retail environment.

Highest-signal resume keywords

Retail Store Operations ManagementSales and Customer ExperienceTeam Leadership and CoachingStrategic Change ManagementProblem-Solving and Analytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Objectives AchievementMerchandisingProduct LaunchesPromotional ActivitiesWireless Terminology FamiliarityAT&T Mobility Systems Knowledge

Soft Skills

Excellent CommunicationLeadership SkillsCollaborationTeamworkInitiative

Industry Keywords

TelecommunicationsRetail ManagementCustomer ExperienceIndustry Trends

About the role

Key responsibilities & impact

Partner with a store manager to oversee all aspects of daily retail store operations
Assist with merchandising and product launches
Help meet and exceed sales objectives
Ensure customers receive an extraordinary experience with AT&T products and services
Perform outreach and promotional activities, including off-site events as needed
Coach a team of retail sales consultants to meet sales and service goals
Collaborate with key stakeholders on initiatives beyond store walls
Champion strategic change
Inspire the team through high performance, collaboration, and teamwork
Solve problems, analyze issues, and create results

Requirements

What you’ll need

Excellent communication and leadership skills
Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Well-developed planning, analytical, and problem-solving skills
Familiarity with wireless terminology, industry trends, and AT&T mobility systems
Ability to collaborate with key stakeholders on initiatives beyond store walls
Strategic perspective and ability to champion change
Ability to inspire a team through high performance, collaboration, and teamwork
Ability to use professional expertise to solve problems and analyze issues
Ability to take initiative and create results
Ability to work 40 hours per week

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Paid training
Salary plus commission