Assistant Retail Store Manager

AT&T

Assistant Retail Store Manager overseeing AT&T retail operations, merchandising, sales objectives, and customer experiences. Coaching retail sales consultants while supporting store leadership and promotional outreach.

Posted 8/4/2026full-timeCuyahoga Falls • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $47,500 - $71,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills to inspire a retail team while driving sales and ensuring exceptional customer experiences. Possesses expertise in telecommunications, strategic planning, and problem-solving to effectively manage store operations and collaborate with stakeholders.

Highest-signal resume keywords

Retail Management ExperienceSales Objectives AchievementTeam Coaching and LeadershipTelecommunications Industry KnowledgeCustomer Experience Enhancement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ManagementMerchandisingAnalytical SkillsProblem-Solving SkillsPlanning Skills

Soft Skills

Excellent CommunicationLeadership SkillsCollaborationInitiativeTeamwork

Tools & Technologies

AT&T Mobility Systems

Industry Keywords

TelecommunicationsWireless TerminologyRetail OperationsCustomer ExperiencePromotional Activities

About the role

Key responsibilities & impact

Partner with the store manager to oversee all aspects of daily retail store operations
Assist with merchandising and product launches
Help meet and exceed sales objectives
Ensure customers receive an extraordinary experience with AT&T products and services
Perform outreach and promotional activities, including off-site events as needed
Coach a team of retail sales consultants to meet sales and service goals
Collaborate with key stakeholders on initiatives beyond store walls
Champion change and drive results

Requirements

What you’ll need

Excellent communication and leadership skills
Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Well-developed planning, analytical, and problem-solving skills
Familiarity with wireless terminology, industry trends, and AT&T mobility systems
Ability to collaborate with key stakeholders on initiatives beyond store walls
Strategic perspective and ability to champion change
Ability to inspire a team through high performance, collaboration, and teamwork
Professional expertise to solve problems and analyze issues
Initiative and focus on creating results

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Paid training
Commission up to $18,000