Assistant Retail Store Manager

AT&T

Assistant Retail Store Manager leading AT&T wireless store operations and sales in Madisonville. Coaching retail sales consultants and delivering exceptional customer experiences with AT&T connectivity products and services.

Posted 8/4/2026full-timeMadisonville • Kentucky • 🇺🇸 United StatesMid-LevelSenior💰 $47,500 - $71,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills while driving sales and customer experience in a retail environment. Possesses expertise in problem-solving, strategic change management, and team development within the telecommunications industry.

Highest-signal resume keywords

Retail Store Operations ManagementSales and Customer ExperienceTeam Leadership and CoachingStrategic Change ManagementAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Objectives AchievementMerchandisingProduct LaunchesPromotional ActivitiesWireless Terminology FamiliarityAT&T Mobility Systems Familiarity

Soft Skills

Excellent Communication SkillsLeadership SkillsCollaborationTeamworkResults-Oriented Approach

Industry Keywords

TelecommunicationsRetail ManagementCustomer ExperienceStakeholder CollaborationStrategic Perspective

About the role

Key responsibilities & impact

Partner with the store manager to oversee all aspects of daily retail store operations
Assist with merchandising and product launches
Help meet and exceed sales objectives
Ensure customers receive an extraordinary experience with AT&T products and services
Perform outreach and promotional activities, including off-site events as needed
Coach a team of retail sales consultants to meet sales and service goals
Oversee and develop the store team
Champion strategic change and collaborate with key stakeholders on initiatives beyond store walls
Solve problems, analyze issues, and drive results

Requirements

What you’ll need

Excellent communication and leadership skills
Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Well-developed planning, analytical, and problem-solving skills
Familiarity with wireless terminology and industry trends
Familiarity with AT&T mobility systems
Ability to collaborate with key stakeholders on initiatives beyond store walls
Strategic perspective and ability to champion change
Ability to inspire a team through high performance, collaboration, and teamwork
Professional expertise to solve problems and analyze issues
Initiative and results-oriented approach

Benefits

Comp & perks

Best-in-class paid training
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available
Adoption Reimbursement
Short-term and long-term disability benefits
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
$18,000 in commissions yearly if all sales goals are met