Lead Software Reliability Engineer

AT&T

Lead Software Engineer developing observability and automation solutions for AT&T. Enhancing client support and improving operational efficiency through innovative technology and automation.

Posted 7/31/2026full-timeAtlanta • Texas • 🇺🇸 United StatesSenior💰 $141,300 - $237,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in software engineering and automation, with a strong focus on building scalable backend systems, APIs, and CI/CD pipelines. Proficient in leveraging observability tools and AI-driven solutions to enhance client onboarding and issue resolution.

Highest-signal resume keywords

Java ProgrammingAPI DevelopmentCI/CD PipelinesObservability ToolsSRE Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software EngineeringAutomationPlatform DevelopmentMicroservicesCloud ArchitectureAI/ML IntegrationData VisualizationFrontend TechnologiesUI/UX ImprovementOnboarding Systems

Soft Skills

CollaborationInnovation

Tools & Technologies

Observability PlatformCI/CD ToolsAzure Features

Industry Keywords

SREProduction Support WorkflowsIntelligent Automation

Tech Stack

Tools & technologies

AzureCloudJavaMicroservices

About the role

Key responsibilities & impact

Drive end-to-end onboarding automation, enhancing observability integrations, and delivering intelligent solutions for client support, onboarding management, issue troubleshooting, and outage prevention.
Help shape how teams interact with the observability platform by leveraging automation to improve efficiency, reduce operational overhead, and enable faster, smarter issue resolution.
Design and implement scalable automation solutions to eliminate manual steps in onboarding workflows.
Enhance and maintain the SRE Intake platform with a focus on usability, performance, and extensibility.
Continuously explore and evaluate new technologies—such as LLMs, agents, and the latest Azure features—to find faster and better ways to address business challenges.
Become Observability expert to facilitate early detection and issues resolution.
Collaborate with client teams to build customized dashboards and monitors.

Requirements

What you’ll need

5+ years of experience in software engineering, automation, or platform development - preferred 8+ years.
Strong programming skills in Java (preferred) or similar backend technologies.
Experience building APIs, microservices, and scalable backend systems.
Hands-on experience with CI/CD pipelines, DevOps practices, and Cloud architecture
Familiarity with observability tools
Strong collaboration skills to works effectively across application, architecture, and leadership teams.
Passion for innovation, particularly in AI-driven automation and developer productivity.
Preferred Qualifications:
Experience building or integrating AI/ML or intelligent automation solutions .
Knowledge of SRE practices and production support workflows.
Experience with frontend technologies and improving UI/UX.
Exposure to large-scale onboarding or intake systems.
Familiarity with data visualization frameworks and reporting tools.

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone