ServiceNow Platform Engineer

AT&T

IT professional on a DevOps team managing Cloud ServiceNow implementations. Delivering services with a focus on platform stability and performance through hands-on functions.

Posted 7/31/2026full-timeDallas • Texas, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $143,800 - $215,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in ServiceNow administration and implementation, with a strong focus on platform management, integrations, and scripting. Proficient in troubleshooting and supporting complex issues while ensuring a stable and performant environment for government cloud services.

Highest-signal resume keywords

ServiceNow AdministrationServiceNow Certified System AdminIntegrationHub ETLJavaScript ProficiencyUNIX Shell Scripting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow DevelopmentAPI UsageSQL ManagementLinux AdministrationWindows Server AdministrationFlow DesignerITIL KnowledgeRelational Database ManagementHTML ProficiencyPython Proficiency

Soft Skills

Problem SolvingIndependent WorkDocumentation Skills

Tools & Technologies

ServiceNowIntegrationHubBashPowerShellSOAPRESTMicroservicesAJAXCMDBITOM

Certifications & Qualifications

ServiceNow Certified System AdminServiceNow Certified Application Developer

Industry Keywords

Government Community CloudMID ServerCSDMATFDiscoveryService MappingITSMAsset DiscoveryExternal Module IntegrationUS Government Secret Clearance

Tech Stack

Tools & technologies

AngularCloudETLITSMJavaJavaScriptLinuxMicroservicesMySQLOraclePythonServiceNowShell ScriptingSOAPSQLUnix

About the role

Key responsibilities & impact

Join a DevOps team managing multiple Government Community Cloud ServiceNow implementations.
Deliver a stable and performant platform supporting dozens of scoped applications.
Create and modify catalog items, portals, workflows, flow designer, and other ServiceNow development functions.
Support, edit, and create integrations to other products and services including the use of integration hub and orchestration, webservices, APIs, and related transform mappings.
Troubleshoot complex issues or complex development but also work independently.
Triage and support issues from users on the ServiceNow platform and related applications and modules.
Document and annotate scripts, process flows, update sets, and other workflows associated with ServiceNow development.

Requirements

What you’ll need

3-5 years of hands-on ServiceNow administration and implementation experience focused on platform and MID server administration and management.
ServiceNow Certified System Admin certification required
Deep working knowledge of most or all of the following: CMDB, CSDM, ATF, IntegrationHub ETL, RTE, Flow Designer, ITOM (especially Discovery & ServiceMapping), ITSM, and ITIL
Admin experience on current Linux (RedHat/CentOS or Ubuntu) or Windows server platforms and will write and maintain shell scripts appropriate to the platform (e.g. Bash, PowerShell, .bat).
Hands-on experience with and demonstrated proficiency in JavaScript, Angular JS, or other related languages and libraries, Python, PowerShell, integrations with webservices (SOAP and REST), and comfortable with API usage.
Hands-on experience with relational databases and demonstrated proficiency in writing SQL and managing relational databases (SQL, MySQL and Oracle)
Hands-on experience with and demonstrated proficiency in UNIX shell scripting, Java Script, HTML, XML, AJAX, and python
Familiarity with concepts related to CMDB, asset discovery, and integration with other external modules
Implemented integrations with 3rd party tools using web services, microservices, SOAP, email, MID, or related technologies
REQUIRED - Hired applicant must be able to obtain US government secret clearance.
Preferred ServiceNow certified application developer
Preferred Bachelor of Science degree in Computer Engineering, Computer Science, Applied Science, Electrical Engineering, or Math; Developer nanodegree; or equivalent experience.

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone