Retail Store Manager

AT&T

Retail Store Manager overseeing daily operations and managing a team at AT&T retail store. Ensure customers experience best-in-class services and promotions while meeting sales objectives.

Posted 7/31/2026full-timeAurora • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $61,700 - $92,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills while managing retail operations and a sales team. Possesses expertise in customer experience, sales strategies, and familiarity with telecommunications industry trends and AT&T mobility systems.

Highest-signal resume keywords

Retail ManagementTeam DevelopmentSales ExperienceCustomer ExperienceProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ManagementAnalytical SkillsPlanning SkillsTelecommunications KnowledgeWireless Terminology

Soft Skills

Communication SkillsLeadership SkillsCollaboration Skills

Tools & Technologies

AT&T Mobility Systems

Industry Keywords

Retail OperationsCustomer ServicePromotional ActivitiesTeam CoachingIndustry Trends

About the role

Key responsibilities & impact

Oversee all aspects involved in the daily operation of a retail store
Manage and develop a team
Ensure AT&T customers experience best-in-class services, entertainment, and technology
Perform additional outreach and promotional activities, including off-site events as needed
Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals

Requirements

What you’ll need

Excellent communication and leadership skills
Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Well-developed planning, analytical and problem-solving skills
Familiarity with wireless terminology, industry trends and AT&T mobility systems
The ability to collaborate with key stakeholders on initiatives beyond store walls.

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone