Associate Director – Retail Sales

AT&T

Associate Director in retail sales leading multiple stores for a wireless products company. Coaching and developing sales teams to meet and exceed performance goals.

Posted 7/22/2026full-timeAlbuquerque • New Mexico • 🇺🇸 United StatesSenior💰 $89,600 - $134,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and coaching abilities to drive sales performance and operational excellence across multiple retail locations. Proficient in analyzing business reports and developing action plans to enhance team performance and customer experience.

Highest-signal resume keywords

Sales ManagementTeam LeadershipCustomer Service ExcellencePerformance AnalysisTraining Facilitation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExperienceOperational AuditsPerformance StandardsAction Plan DevelopmentEmployee Development

Soft Skills

Motivational SkillsCoaching SkillsInterpersonal Skills

Tools & Technologies

Personal ComputerWireless EquipmentCopierFax

Industry Keywords

Retail ManagementSales ObjectivesCustomer ExperienceFlexible HoursDistrict Travel

About the role

Key responsibilities & impact

Supervise and lead multiple retail stores to meet and/or exceed area sales objectives.
Support Retail Store Managers in achieving consistent operational excellence.
Coach, develop, motivate and encourage the sales team.
Interview, hire and make necessary discipline decisions including terminations for Store Managers.
Monitor the customer experience and ensure excellent customer service is delivered.
Provide monthly store and representative performance feedback.
Analyze business reports to formulate action plans for positive performance.
Develop employees for growth and promotion.
Facilitate training and ensure all training requirements are completed.
Perform operational audits of stores/kiosks during visits.

Requirements

What you’ll need

Three years successful sales experience of which at least two years must have been as a manager.
Excellent sales skills and demonstrated ability to meet or exceed performance standards.
Ability to motivate and lead direct reports.
Ability to travel to multiple locations within a district.
Ability to work flexible hours, including evenings, weekends and holidays.
Ability to lift up to 30 pounds during event set up.
Ability to operate a personal computer, wireless equipment, copier and fax.

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone