Assistant Store Manager

AT&T

Assistant Store Manager supporting sales and operational goals at AT&T retail locations. Collaborating with team, developing members, and ensuring exceptional customer service.

Posted 7/9/2026full-timeMilpitas • California • 🇺🇸 United StatesMid-LevelSenior💰 $57,000 - $85,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills while driving sales and optimizing operational efficiency in a retail environment. Possesses expertise in team development, customer experience, and strategic planning within the telecommunications industry.

Highest-signal resume keywords

Sales ManagementCustomer ExperienceTeam DevelopmentTelecommunications Industry KnowledgeProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Excellent CommunicationLeadership SkillsAnalytical SkillsCollaborationInitiative

Tools & Technologies

AT&T Mobility Systems

Industry Keywords

Retail OperationsMerchandisingPromotional ActivitiesWireless TerminologySales Objectives

About the role

Key responsibilities & impact

Support the Store Manager in daily operations, driving sales, ensuring exceptional customer service, and optimizing operational efficiency to achieve the store’s performance goals.
Take the lead at the center of where it all happens – our retail stores.
Oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology.
Assist with merchandising and product launches to help meet and exceed sales objectives.
Ensure that customers are provided with an extraordinary experience with our products and services.
Perform outreach and promotional activities, including off site events as needed.
Provide best in class paid training that will set you up for leadership success.
Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Requirements

What you’ll need

Excellent communication and leadership skills
Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Well-developed planning, analytical and problem-solving skills
Familiarity with wireless terminology, industry trends and AT&T mobility systems
The ability to collaborate with key stakeholders on initiatives beyond store walls.
Strategic perspective and the ability to champion change.
Inspiring your team through high performance, collaboration, and teamwork
Utilizing professional expertise to solve problems and analyze issues.
Taking initiative and striving and creating results

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone