Manager – Sales Retention

AT&T

Manager-Sales Retention overseeing a telesales team to drive revenue growth and customer satisfaction at AT&T. Analyzing data and implementing strategies for operational efficiency in a consumer call center.

Posted 7/9/2026full-timeAtlanta • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $82,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading telesales organizations to enhance customer experience and drive revenue growth. Proficient in data analysis for strategic decision-making and managing vendor relationships to achieve operational efficiency.

Highest-signal resume keywords

Telesales LeadershipData AnalysisRevenue Generation StrategiesVendor Relationship ManagementCorporate Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Effective People ManagementCollaborationChange Management

Industry Keywords

Consumer TelesalesCall Center OperationsWorkforce PlanningTraining DevelopmentStrategic Policy Implementation

About the role

Key responsibilities & impact

Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.
Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses.
Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning.
Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and international vendor relationships.

Requirements

What you’ll need

Bachelor’s degree (BS/BA) desired.
5+ years of related sales experience.

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone