Retail Store Manager

AT&T

Retail Store Manager overseeing store operations and team development at AT&T. Ensuring exceptional customer experiences and coaching retail sales consultants to achieve sales goals.

Posted 7/8/2026full-timeClarksville • 🇺🇸 United StatesMid-LevelSenior💰 $49,500 - $74,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills while managing store operations and developing a team to achieve sales and service goals. Possesses expertise in telecommunications, customer experience, and effective outreach strategies.

Highest-signal resume keywords

Leadership SkillsSales ExperienceCustomer ExperienceManagement ExperienceAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ManagementCustomer ServiceTeam DevelopmentPromotional ActivitiesPlanning Skills

Soft Skills

Communication SkillsProblem-Solving SkillsCollaboration Skills

Tools & Technologies

AT&T Mobility Systems

Industry Keywords

TelecommunicationsWireless TerminologyIndustry Trends

About the role

Key responsibilities & impact

Oversee store operations
Manage and develop a team
Ensure exceptional customer experiences with AT&T products and services
Perform outreach and promotional activities, including off-site events as needed
Provide best-in-class paid training for leadership success
Coach a team of retail sales consultants to meet sales and service goals

Requirements

What you’ll need

Excellent communication and leadership skills
Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Well-developed planning, analytical and problem-solving skills
Familiarity with wireless terminology, industry trends and AT&T mobility systems
The ability to collaborate with key stakeholders on initiatives beyond store walls.

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone