Retail Store Manager

AT&T

Retail Store Manager leading store operations at AT&T. Managing a team to provide best-in-class customer service and achieve sales goals.

Posted 7/6/2026full-timeBessemer • Alabama • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $82,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills while managing store operations and developing a team to achieve sales and service goals. Familiar with wireless terminology and industry trends, with a focus on delivering exceptional customer experiences.

Highest-signal resume keywords

Leadership SkillsSales ExperienceCustomer Experience ManagementTeam DevelopmentAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Excellent CommunicationPlanning Skills

Tools & Technologies

AT&T Mobility Systems

Industry Keywords

TelecommunicationsWireless TerminologyRetail SalesPromotional ActivitiesStakeholder Collaboration

About the role

Key responsibilities & impact

Oversee store operations
Manage and develop a team
Ensure customers experience best-in-class services, entertainment, and technology
Perform outreach and promotional activities as needed
Gain valuable experience coaching a team of retail sales consultants to meet sales and service goals

Requirements

What you’ll need

Excellent communication and leadership skills
Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Well-developed planning, analytical and problem-solving skills
Familiarity with wireless terminology, industry trends and AT&T mobility systems
The ability to collaborate with key stakeholders on initiatives beyond store walls

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone