Lead Performance Architect

AT&T

Performance Consultant for AT&T diagnosing performance challenges and recommending solutions that improve business outcomes. Collaborating with various stakeholders to address training and performance gaps.

Posted 7/6/2026full-timeAtlanta • Texas • 🇺🇸 United StatesSenior💰 $94,300 - $158,400 per yearWebsite

About the role

Key responsibilities & impact

Conduct performance, task, and learner needs analyses to understand business challenges, performance gaps, audience needs, and desired outcomes.
Identify root causes of performance issues, including gaps related to knowledge, skill, process, tools, environment, expectations, incentives, or communication.
Determine when training is the appropriate solution and when non-training interventions may better address the business need.
Recommend performance-based solutions aligned to business priorities, desired outcomes, success measures, risks, assumptions, and dependencies.
Partner with Learning Business Partners, instructional designers, subject matter experts, and business leaders to scope initiatives and shape practical recommendations.
Create clear documentation, summaries, and recommendations that support stakeholder decisions and solution design.
Support evaluation planning by defining success measures and helping assess solution effectiveness and business impact.

Requirements

What you’ll need

bachelor’s degree or equivalent combination of education and experience in learning and development, organizational development, business, human resources, instructional design, performance improvement, or a related field.
Experience in performance consulting, needs assessment, root cause analysis, learning strategy, organizational development, performance improvement, or a related learning and development function.
Demonstrated ability to analyze business or performance challenges and recommend practical, measurable solutions.
Experience facilitating discovery conversations, asking effective questions, synthesizing findings, and influencing stakeholders.
Experience documenting findings, recommendations, requirements, success measures, assumptions, risks, and dependencies in a clear and concise format.

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Performance ImprovementBusiness AnalysisSolution DesignEvaluation PlanningDocumentation Skills

Soft Skills

Stakeholder InfluenceEffective CommunicationFacilitation SkillsCritical Thinking