Assistant Store Manager

AT&T

Support Store Manager in daily operations while ensuring exceptional customer experience and sales performance. Oversee retail team and drive efficiency to achieve performance goals.

Posted 7/2/2026full-timeSan Jose • California • 🇺🇸 United StatesMid-LevelSenior💰 $57,000 - $85,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills while driving sales and optimizing operational efficiency in a retail environment. Possesses expertise in customer service, team coaching, and familiarity with telecommunications industry trends and systems.

Highest-signal resume keywords

Sales ManagementCustomer ExperienceTeam CoachingRetail OperationsTelecommunications Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales StrategyMerchandisingAnalytical SkillsProblem-SolvingOperational Efficiency

Soft Skills

Communication SkillsLeadership SkillsCollaboration

Tools & Technologies

AT&T Mobility Systems

Industry Keywords

Wireless TerminologyRetail SalesCustomer ServicePromotional ActivitiesTelecommunications

About the role

Key responsibilities & impact

Support the Store Manager in daily operations, driving sales, ensuring exceptional customer service, and optimizing operational efficiency to achieve the store’s performance goals.
Take the lead at the center of where it all happens – our retail stores.
Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
Assist with merchandising and product launches to help meet and exceed sales objectives.
Ensure that customers are provided with an extraordinary experience with our products and services.
Perform additional outreach and promotional activities, including off-site events as needed.
Coach a team of retail sales consultants to ensure they meet sales and service goals.

Requirements

What you’ll need

Excellent communication and leadership skills
Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Well-developed planning, analytical and problem-solving skills
Familiarity with wireless terminology, industry trends and AT&T mobility systems
The ability to collaborate with key stakeholders on initiatives beyond store walls.

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone