Assistant Retail Store Manager

AT&T

Assistant Retail Store Manager overseeing store operations with a focus on customer experience at AT&T. Manage and develop team, achieving sales goals and training success.

Posted 6/30/2026full-timeTonawanda • New York • 🇺🇸 United StatesMid-LevelSenior💰 $47,500 - $71,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills while managing retail operations and a team of sales consultants. Possesses expertise in sales strategies, customer experience enhancement, and familiarity with telecommunications industry trends and systems.

Highest-signal resume keywords

Retail Operations ManagementTeam LeadershipSales Strategy DevelopmentCustomer Experience EnhancementTelecommunications Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ManagementMerchandisingAnalytical SkillsProblem-Solving SkillsPlanning Skills

Soft Skills

Excellent CommunicationCollaborationTeamworkInitiativeInspiring Leadership

Tools & Technologies

AT&T Mobility Systems

Industry Keywords

TelecommunicationsWireless TerminologyIndustry Trends

About the role

Key responsibilities & impact

Take the lead at the center of where it all happens – our retail stores.
Help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology.
Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
Assist with merchandising and product launches to help meet and exceed sales objectives.
Ensure that customers receive an extraordinary experience with our products and services.
Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Requirements

What you’ll need

Excellent communication and leadership skills
Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Well-developed planning, analytical, and problem-solving skills
Familiarity with wireless terminology, industry trends, and AT&T mobility systems
The ability to collaborate with key stakeholders on initiatives beyond store walls.
Strategic perspective and the ability to champion change.
Inspiring your team through high performance, collaboration, and teamwork
Utilizing professional expertise to solve problems and analyze issues.
Taking initiative, striving, and creating results

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available, but it is unprotected.
Adoption Reimbursement
Disability Benefits (short-term and long-term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone