Retail Store Manager

AT&T

Retail Store Manager overseeing daily store operations and team management at AT&T retail store. Ensuring customer satisfaction and meeting sales objectives with a focus on training and development.

Posted 6/30/2026full-timeAmherst • New York • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $82,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills while effectively managing retail operations, driving sales performance, and enhancing customer experiences. Possesses expertise in telecommunications, including familiarity with industry trends and wireless terminology.

Highest-signal resume keywords

Retail Management ExperienceSales Performance OptimizationCustomer Experience EnhancementTeam Coaching and DevelopmentTelecommunications Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentAnalytical Problem-SolvingMerchandisingProduct Launch ManagementPlanning and Organization

Soft Skills

Excellent CommunicationLeadership SkillsCollaboration

Tools & Technologies

AT&T Mobility Systems

Industry Keywords

TelecommunicationsWireless TerminologyIndustry Trends

About the role

Key responsibilities & impact

Oversee all aspects involved in the daily operation of a retail store.
From merchandising and product launches to meeting and exceeding sales objectives.
Ensure that customers are provided with an extraordinary experience with our products and services.
Coach a team of retail sales consultants to ensure they meet sales and service goals.

Requirements

What you’ll need

Excellent communication and leadership skills
Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Well-developed planning, analytical, and problem-solving skills
Familiarity with wireless terminology, industry trends, and AT&T mobility systems
The ability to collaborate with key stakeholders on initiatives beyond store walls.

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available, but it is unprotected.
Adoption Reimbursement
Disability Benefits (short-term and long-term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone