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AT&T

Field Attendance Specialist

AT&T

Manage employee attendance tracking for AT&T in Charlotte, North Carolina. Collaborate with site leaders and handle compliance issues in a fast-evolving environment.

Posted 6/29/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesJunior💰 $64,200 - $96,400 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing employee attendance records, administering attendance policies, and ensuring compliance with labor laws. Strong ability to facilitate relationships with site leaders, unions, and COEs while addressing grievances and discrepancies effectively.

Highest-signal resume keywords
Employee Attendance ManagementLabor Law ComplianceGrievance ResolutionAttendance Policy AdministrationBachelor's Degree

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Attendance TrackingRecord MaintenancePolicy AdministrationDiscipline ManagementADA Compliance
Soft Skills
Relationship BuildingConflict ResolutionCommunication
Certifications & Qualifications
Certification in Relevant Areas
Industry Keywords
Return To Work (RTW)Request For Information (RFI)Unemployment ClaimsCoaching

About the role

Key responsibilities & impact
  • Serve as the site point of contact to manage and ensure accurate tracking of employee attendance
  • Maintain records of attendance, RTW, coaching, discipline, and ADA discussions
  • Administer attendance policies and labor laws, providing guidance on adherence
  • Address discrepancies, manage grievances, and support resolution and closure
  • Partner with site leaders, COEs, and unions, facilitating productive relationships and implementations
  • Handle RFIs, unemployment claims, and attend grievance meetings, ensuring compliance

Requirements

What you’ll need
  • Bachelor’s degree (BS/BA) desired
  • 1+ years of related experience
  • Certification is required in some areas

Benefits

Comp & perks
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone