Installation Technician

AT&T

Installation Technician installing broadband and Wi-Fi technology for customers at their homes and businesses. Working independently and providing high-quality service while solving customer problems.

Posted 6/25/2026full-timeGastonia • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $17 - $31 per hourWebsite

About the role

Key responsibilities & impact

Work independently at our customer’s homes and businesses as a trusted expert
Install the latest technology for high-speed broadband, Wi-Fi, and voice services
Meet new people every day while solving problems
Provide seamless installation and activation of technology
Climb ladders or plug in and activate a Wi-Fi network

Requirements

What you’ll need

Work a flexible schedule, including evenings and weekends
Possess a valid state driver’s license
Lift and move up to 60 lbs – some of our ladders weigh 50-60 lbs
Weigh less than 325 lbs., required for ladder safety
At times work in small spaces or aloft (up to 28 ft.)
Be available for overtime, emergency call outs and holiday work
Identify wire and cable colors
Qualify on pre-employment assessment

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

installationactivationbroadband technologyWi-Fi technologyvoice servicesproblem solvingcable identification

Soft Skills

independencecustomer serviceflexibilitycommunication

Certifications

valid state driver's license