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AVP, Technology Program Management Office – BSSe
AT&TAVP-Technology leading the Technical Program Management Office for pivotal technology transformations at AT&T. Driving complex software delivery and supporting enterprise platform modernization initiatives.
About the role
Key responsibilities & impact- Lead the Technical Program and Project Management Office
- Own the BSSe Technical Program Management Office, including the operating model, governance, standards, cadences, and leadership expectations
- Create one integrated execution system across product, engineering, architecture, operations, delivery, legacy, migration, vendor, and transformation teams
- Turn complexity into clear decisions, tradeoffs, risks, recommendations, and executive-ready actions
- Build a World-Class Execution Capability
- Elevate program and project management from coordination to strategic delivery leadership
- Define the playbooks, decision rights, execution frameworks, and quality standards required to deliver at scale
- Build and coach a high-performing team with clear accountability and durable operating capability
- Improve Predictability, Transparency, and Outcomes
- Build integrated plans that surface sequencing, dependencies, milestones, risks, and decisions early
- Improve forecast accuracy across scope, schedule, cost, capacity, and migration readiness
- Replace activity reporting with transparent, decision-focused, outcome-driven insight
- Govern Migration as a First-Class Workstream
- Plan migration waves with clear sequencing, readiness criteria, decision points, and exit conditions
- Surface customer, operational, technical, and service-continuity risks early
- Protect conversion quality, fallback readiness, stability, and customer experience during transition
- Partner with the Enterprise Transformation Office
- Act as the primary BSSe counterpart to the Enterprise Transformation Office for governance, enterprise planning alignment, KPI/status reporting, and executive-ready decision support
- Lead BSSe’s participation in cross-program interdependency management, ensuring upstream and downstream risks, dependencies, and mitigation plans are visible, owned, and escalated when required
- Translate BSSe roadmaps, integrated delivery plans, and program health into concise, decision-ready narratives for enterprise governance forums
- Create Governance That Accelerates Decisions
- Clarify roles, decision rights, escalation paths, and accountability expectations
- Run BSSe governance and enterprise governance engagements that produce decisions, actions, issue resolution, and clear ownership—not status-only updates.
- Set consistent execution standards across FTEs, contractors, managed service providers, and vendor partners
- Lead the Shift to AI-Native Ways of Working
- Embed AI into planning, reporting, forecasting, dependency mapping, decision support, communications, and risk detection
- Coach teams to use AI as a practical execution accelerator in daily program and project management work
- Measure AI adoption through faster cycles, better insight quality, improved capacity, and stronger delivery outcomes
Requirements
What you’ll need- Bachelor’s degree (BS/BA) in Computer Science desired
- 10+ years of related experience
- Senior leadership experience driving large-scale technology transformation, enterprise platform modernization, complex software delivery, or migration programs
- Deep program and project management expertise, with demonstrated success improving delivery predictability, dependency management, executive transparency, and cross-functional execution
- Experience building high-performing teams, setting standards, coaching leaders, and creating durable operating capability
- Executive presence and communication skills to influence across Engineering, Product, Architecture, Security, Data, Operations, Finance, vendors, and senior leadership forums
- Experience partnering with an enterprise transformation office, corporate PMO, or strategy/governance function in a complex transformation—while preserving clear execution ownership within the delivery organization
- Strong judgment in translating ambiguity, complexity, and competing priorities into clear plans, tradeoffs, recommendations, and decisions.
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (28 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Long Term Grants and Deferred Compensation
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementproject managementtechnology transformationenterprise platform modernizationsoftware deliverymigration planningAI integrationdependency managementforecastingrisk detection
Soft Skills
leadershipcommunicationinfluencecoachingdecision-makingjudgmentaccountabilitystrategic thinkingcollaborationproblem-solving
Certifications
Bachelor’s degree in Computer Science