Lead Product Owner, SAFe
AT&T
full-time
Posted on:
Location Type: Office
Location: Plano • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $116,700 - $196,100 per year
Job Level
Senior
About the role
- Serve as the domain expert in wireless and broadband billing, maintaining up-to-date knowledge of company systems, market, and industry trends
- Lead the conversion of business ideas and requirements into clear, prioritized features and user stories, ensuring alignment with business goals
- Manage, refine, and prioritize the team backlog; ensure stories are ready for development and meet the Definition of Done
- Collaborate closely with business stakeholders, IT, and cross-functional teams to identify dependencies, clarify requirements, and drive consensus on feature implementation
- Establish and nurture strong relationships with stakeholders, acting as the bridge between business needs and technical delivery
- Actively participate in all SAFe Agile ceremonies, including PI Planning, iteration planning, reviews, and retrospectives
- Analyze and negotiate priorities, scope, and timelines using strong critical thinking and analytical skills
- Communicate effectively with technical and non-technical audiences, ensuring transparency and shared understanding across teams
- Monitor industry developments, emerging billing technologies, and competitor strategies to inform product direction and maintain a competitive edge
- Drive continuous improvement by collecting feedback and adjusting backlog priorities and features accordingly
Requirements
- Bachelor’s degree in Business, Computer Science, Information Systems, or related field (Master’s preferred)
- 5+ years of experience as a Product Owner, Business Analyst, or similar role in the telecom industry with a focus on wireless and broadband billing systems
- Deep domain expertise in telecom billing; understanding of billing processes, revenue assurance, charging, invoicing, and related regulatory requirements
- Strong knowledge and hands-on experience with SAFe Agile methodology; SAFe certification is highly desirable
- Proven track record of building strong relationships with business and technology stakeholders
- Excellent critical thinking, analytical, problem-solving, and negotiation skills
- Exceptional verbal and written communication skills
- Experience translating business requirements into functional specifications, features, and user stories
- Demonstrated ability to manage competing priorities and deliver results in a fast-paced environment
- Knowledge of market and industry trends in telecom billing is a strong plus
- Must be able to work in-office a minimum of 5 days per week at the posted location(s); no relocation offered
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
wireless billingbroadband billingSAFe Agile methodologybusiness requirements analysisfunctional specificationsuser storiesrevenue assurancecharginginvoicingregulatory requirements
Soft skills
critical thinkinganalytical skillsproblem-solvingnegotiation skillscommunication skillsrelationship buildingcollaborationprioritizationtransparencyadaptability
Certifications
SAFe certification