Lead – Experimentation Operations, Product Marketing

AT&T

Lead role in operational support within the consumer digital experimentation at AT&T. Collaborating with cross-functional teams to manage the end-to-end experimentation lifecycle.

Posted 6/11/2026full-timeDallas • Texas, Washington • 🇺🇸 United StatesSenior💰 $143,800 - $215,800 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Maintain a clear view of pipeline health, WIP, blockers, and dependencies; facilitate actions that keep work moving and reduce cycle time.
Run recurring program rituals (status reviews, priority/readiness checkpoints, and retros) to ensure alignment and predictable execution.
Provide program-level coordination across tools, artifacts, meeting notes, action tracking, and documentation to support orchestration/execution teams.
Support execution leads as needed to provide coverage during vacations or busy times to support consistent throughput.
Develop and execute a communication plan that keeps leaders and partner teams informed of progress, risks, decisions, and outcomes.
Produce consistent weekly/monthly reporting on experiment pipeline, milestones, blockers, and key operational metrics.
Serve as a central connector for program operations and execution related questions, ensuring timely follow-ups and crisp handoffs.
Enforce naming conventions, tagging, ticket hygiene, and closure requirements across tracking tools and repositories.
Ensure consistent execution against defined workflows for launch readiness, closures, and EOL hygiene.
Monitor engagement with dashboards/repositories/newsletters and recommend improvements based on usage insights.
Continuously refine templates, SOPs, and tool usage to reduce friction, improve clarity, automate, apply AI, and increase throughput.

Requirements

What you’ll need

5+ years in program operations, product/digital operations, project management, analytics operations, or a similar role in a digital/product-focused environment.
Strong program management and organizational skills; ability to manage multiple workstreams in a fast-paced environment.
Excellent written and verbal communication; experience producing executive-ready updates and cross-functional communications.
Proficiency with workflow and documentation tools (e.g., Jira, Confluence, Excel; plus SharePoint/Power BI/Tableau or similar).
Strong attention to detail and ability to enforce documentation and data hygiene standards.
Ability to build strong cross-functional relationships and drive alignment without direct authority.
Working style: Proactive, structured, collaborative, and comfortable operating amid ambiguity.
Experience supporting digital experimentation, A/B testing, or analytics-driven product programs (Preferred).
Familiarity with consumer digital buy-flow concepts and conversion funnel metrics (Preferred).
Exposure to agile product development environments and release coordination (Preferred).
Background in knowledge management or internal communications (newsletters, executive summaries, storytelling with data) (Preferred).

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementproject managementanalytics operationsdigital experimentationA/B testingdata hygieneworkflow managementdocumentation standardsrelease coordinationknowledge management

Soft Skills

organizational skillscommunicationattention to detailcross-functional relationship buildingproactivestructuredcollaborativeability to manage multiple workstreamsdrive alignmentcomfort operating amid ambiguity