Retail Store Manager

AT&T

Retail Store Manager overseeing operations and developing team at AT&T retail store in Orchard Park, New York. Ensuring exceptional customer experience and achieving sales objectives through effective leadership.

Posted 6/4/2026full-timeOrchard Park • New York • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $82,600 per yearWebsite

About the role

Key responsibilities & impact

Oversee store operations
Manage and develop a team
Ensure customers experience best-in-class services, entertainment, and technology
Oversee daily operation of retail store, merchandising, and product launches
Meet and exceed sales objectives
Provide extraordinary experience with products and services
Coach a team of retail sales consultants to meet sales and service goals.

Requirements

What you’ll need

Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Well-developed planning, analytical, and problem-solving skills
Familiarity with wireless terminology, industry trends, and AT&T mobility systems
The ability to collaborate with key stakeholders on initiatives beyond store walls.

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available, but it is unprotected.
Adoption Reimbursement
Disability Benefits (short-term and long-term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone
Relocation assistance may be available if eligibility requirements are confirmed

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

team managementcustomer servicecoachingplanninganalytical skillsproblem-solvingcollaboration