Applications Developer – Government

AT&T

Applications Developer implementing ServiceNow IT Service Management suite for federal government. Collaborating with teams to design, develop, test, and support ServiceNow applications.

Posted 5/29/2026full-timeColumbia • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $108,000 - $180,000 per yearWebsite

Tech Stack

Tools & technologies

AnsibleITSMLinuxServiceNowSplunkUnixVMware

About the role

Key responsibilities & impact

Implementing the ServiceNow application to include, at a minimum, the ServiceNow IT Service Management suite and the platform.
Designing, programming, testing and debugging ServiceNow and applicable scripts.
Perform capacity planning, system tuning, problem analysis and hardware/software upgrades.
Develop administrative policies, documentation, and procedures to ensure that ServiceNow is properly maintained and operated.
Perform testing and establish system acceptance criteria on new or current hardware and software.
Build service requests from customer requirements, request items, and tasks.
Determine training needs and develop ServiceNow based guidelines tailored to the work environment.
Build client profiles and system configurations for software distribution equipment.
Respond to system alerts and engage in troubleshooting and problem resolution.
Use workflows to manage data flows from customers to support teams.
Use scripting tools to process automation and perform integration.
Import and export data across various enterprise applications.
Perform system and integration testing with sample and live data.
Monitor the health and status of ServiceNow and applicable scripts.
Work with IT managers to generate views and reports as needed.
Analyze user requirements and current procedures to improve system capabilities.
Install software releases and maintains data confidentiality, integrity, and availability.
Consult with clients, hardware and software vendors, users, system administrators, and engineers.
Provide technical support for development, test, and production environments.

Requirements

What you’ll need

Five (5) years of experience as a Developer in programs and contracts of similar scope, type, and complexity are required.
Bachelor’s degree in System Engineering, Computer Science, Applied Science, Electrical Engineering, Math, Information Assurance, Information Security System Engineering, or related discipline from an accredited college or university, a developer nanodegree, or equivalent work experience, is required.
Five (5) years of additional SE experience may be substituted for a Bachelor’s degree.
Must comply with DoD 8570 IAT, Level 2 (Security+).
Must be US Citizen.
Experience in Linux/Unix System Administration.
Experience in managing a Self-Hosted ServiceNow instance and upgrading ServiceNow Core applications.
Understand ITIL/ITSM processes.
Must be knowledgeable in the support and development of ServiceNow, Splunk, Nlyte, VMware, Ansible, etc.

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ServiceNowprogrammingtestingdebuggingscriptingcapacity planningsystem tuningproblem analysisdata import/exportsystem integration testing

Soft Skills

problem resolutionclient consultationtraining developmentdocumentationanalytical skills

Certifications

Bachelor's degreeDeveloper nanodegreeDoD 8570 IAT Level 2 (Security+)