Retail Store Manager

AT&T

Retail Store Manager overseeing store operations and team development at AT&T. Ensuring customers experience best-in-class services, entertainment, and technology.

Posted 5/29/2026full-timeSan Tan Valley • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $82,600 per yearWebsite

About the role

Key responsibilities & impact

Take the lead at the center of where it all happens – our retail stores.
Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment, and technology.
Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
Assist with merchandising and product launches.
Help to meet and exceed sales objectives.
Ensure that customers are provided with an extraordinary experience with our products and services.
Perform additional outreach and promotional activities, including off-site events as needed.
Provide best in class paid training that will set you up for leadership success.
Coach a team of retail sales consultants to ensure they meet sales and service goals.

Requirements

What you’ll need

Excellent communication and leadership skills
Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Well-developed planning, analytical and problem-solving skills
Familiarity with wireless terminology, industry trends and AT&T mobility systems
The ability to collaborate with key stakeholders on initiatives beyond store walls

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales experiencecustomer experiencemanagement experienceplanning skillsanalytical skillsproblem-solving skills

Soft Skills

communication skillsleadership skillscollaboration skills