Field Service Engineer – Government

AT&T

Field Service Engineer providing technical support services for COTHEN equipment at AT&T. Responsible for maintenance, repair, and configuration at fixed site locations.

Posted 5/28/2026full-timeOrlando • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Provide subject matter expertise and oversight for technical support services.
Travel to fixed site locations to perform on-site configuration, preventive maintenance inspection (PMI), troubleshooting, maintenance, repair, and support services for COTHEN equipment at the Primary Operations Center/NLECC facility.
Coordinate work planning, scheduling, and execution for maintenance and repair services.
Facilitate and coordinate 3rd party depot-level maintenance and repair services for components not repairable on-site.
Provide software, hardware, and system engineering, evaluation, installation, configuration, integration, corrective and preventative maintenance, and support services for COTHEN fixed antenna sites.
Conduct comprehensive site surveys and evaluate proposed sites and equipment for integration into the COTHEN HF Network.
Provide on-site corrective and preventative maintenance and repair services for subscriber equipment at aircraft, vessel, and RCC sites.
Support configuration, maintenance, and repair of CBP and non-CBP HF subscriber radios and remote communications consoles (RCCs).
Perform product evaluation services for subscriber radios and RCCs considered for network integration.

Requirements

What you’ll need

Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
Associate degree in a related technical field, preferably Electronic Technology or Communication.
In absence of an Associate degree, a minimum of 5 years’ experience working with the COTHEN system.
Minimum of 5 years of experience with HF/ALE tactical communications in both facility and field environments.
Experience with installation of HF system infrastructure, ancillary equipment, antennas, report preparation, testing/troubleshooting, programming, and operations & maintenance.
Able to lift over 30lbs without restriction to perform duties.
Experience working with radios on aircraft platforms.
Experience working with high frequency radios.
Strong technical writing, oral communication, and interpersonal skills.

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical support servicespreventive maintenance inspectiontroubleshootingrepair servicessoftware engineeringhardware engineeringsystem engineeringinstallationconfigurationintegration

Soft Skills

work planningschedulingexecutioncoordinationtechnical writingoral communicationinterpersonal skills

Certifications

Associate degree in Electronic TechnologyAssociate degree in Communication