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AT&T

Manager – CS Mobility

AT&T

Team Manager overseeing daily customer service operations to ensure high satisfaction at AT&T. Guiding team performance and resolving inquiries in Texas office.

Posted 5/21/2026full-timeRichardson • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Provide direction and guidance to team
  • Ensure efficient and accurate handling of customer service requests
  • Resolve customer issues and direct problem fixes
  • Monitor performance and implement improvements
  • Resolve customer concerns and analyze data

Requirements

What you’ll need
  • Bachelor’s degree (BS/BA) desired
  • 3+ years of related experience

Benefits

Comp & perks
  • Equal employment opportunity (EEO)
  • Reasonable accommodations for qualified individuals with disabilities
  • Fair chance employer with background check only after offer

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
directionguidancecustomer serviceproblem solvingperformance monitoringdata analysisissue resolution
Certifications
Bachelor’s degree