Sales Manager – Mobility SW

AT&T

Manager -Sales Mobility overseeing customer service and sales operations at AT&T. Leading team to ensure high customer satisfaction and operational excellence.

Posted 5/17/2026full-timeRichardson • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $58,700 - $88,100 per yearWebsite

About the role

Key responsibilities & impact

Manage daily operations, resolving customer issues and directing problem fixes.
Provide guidance, training, and performance evaluations for staff and field forces.
Ensure adherence to company policies, procedures, and regulatory requirements.
Monitor performance, implement improvements, and develop efficiency and effectiveness plans.
Resolve customer concerns and analyze data to identify and meet customer needs.

Requirements

What you’ll need

Bachelor’s degree (BS/BA) desired.
3+ years of related experience.

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

problem solvingcustomer serviceguidancetrainingperformance evaluationmonitoringdata analysisefficiency improvementeffectiveness planning

Certifications

Bachelor’s degree