Principal Quality Assurance Engineer

AT&T

Principal Quality Assurance Engineer validating customer orders and overseeing quality assurance processes. Collaborating with teams to enhance test execution and reporting defect metrics to ensure service reliability.

Posted 5/7/2026full-timeAlpharetta • 🇺🇸 United StatesLead💰 $166,635 - $175,100 per yearWebsite

Tech Stack

Tools & technologies

GroovyJavaJUnitPythonSelenium

About the role

Key responsibilities & impact

Design and implement comprehensive test cases that cover all critical business scenarios, including customer order validation, service activation, suspension, resumption, and termination processes involving Wi-Fi Hub Devices.
Ensure these test cases reflect real-world workflows across AT&T’s OrderGraph, Neo, and RTB backend systems.
Thoroughly document and report any application defects encountered during testing.
Validate customer orders with Hub Devices in the OrderGraph Application to ensure successful activation in Neo and proper monthly billing through RTB.
Responsible for the performance of all functions involved in the quality assurance and test execution for new and existing applications and interfaces.
Use testing techniques and design, develop, and analyze test plans and strategies.
Write and execute test cases and troubleshoot defects for applications.
Determine integrated testing solutions that include cross dependencies between organizations and programs.
Develop data and environment strategies utilizing architectural skills and methodology to meet performance, usability, scalability, reliability, and security needs.
Perform E2E testing encompassing the entire customer experience including sales, ordering, provisioning, activation, billing, payment processing, and customer service.
Oversee quality assurance processes for all products.
Develop automation strategies that will enhance test execution, manual test coverage, and the consistency of regression tests.
Collaborate with program managers, dev leads, and architects to identify test scenarios for large programs.
Report defects and follow up on their closure.
Analyze test results, report test metrics, and prepare and present test reports.

Requirements

What you’ll need

Requires a Master’s degree, or foreign equivalent degree in Applied Computer Science, Computer Engineering, or Manufacturing Engineering and Management
Three (3) years of experience in the job offered or three (3) years of experience using testing techniques
Designing, developing, and analyzing test plans and strategies
Writing and executing test cases and troubleshooting defects for applications
Performing E2E testing encompassing the entire customer experience including sales, ordering, provisioning, activation, billing, payment processing, and customer service
Utilizing Postman, REST, Selenium, REST Assured, and Cucumber
Using Java and Python
Writing automation tests using BDD frameworks using Groovy
Writing automation frameworks using Selenium for web applications
Applying knowledge of testing frameworks including JUnit and Test NG.

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

test case designtest plan developmenttest strategy analysisE2E testingdefect troubleshootingautomation testingBDD frameworksJavaPythontesting frameworks

Soft Skills

collaborationcommunicationdocumentationanalytical skillsproblem-solving