Inbound Call Center Sales Representative

AT&T

Assists Business customers with requests and inquiries as a Business Premier Service Consultant. Requires problem-solving skills and customer service experience in the telecommunications industry.

Posted 5/7/2026full-timeCerritos • California • 🇺🇸 United StatesMid-LevelSenior💰 $23 per hourWebsite

About the role

Key responsibilities & impact

As a Business Premier Service Consultant, you’ll assist Business customers with requests, questions, and inquiries on all products and services offered.
You’ll use creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records.

Requirements

What you’ll need

Call center or customer service experience.
Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required.
Desire to work onsite in one of our call centers.

Benefits

Comp & perks

A competitive compensation package $22.62 per hour.
Additional compensation up to $1000 a month, when you meet your sales goals and performance expectations.
Paid training and additional resources to support you.
Excellent benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off.
Employee Discounts of up to 50% off on:
- Eligible AT&T wireless plans (up to two accounts per employee; up to 10 lines per account) and wireless accessories
- AT&T Internet (Fiber where available)
- AT&T phone & AT&T wireless home phone

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

creative problem-solvingcustomer serviceflexibilitycommunication