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AT&T

Sales Manager – Professional Services

AT&T

Sales Manager overseeing professional services at AT&T, leading teams to deliver client-centered solutions and managing complex projects with a focus on customer satisfaction.

Posted 5/6/2026full-timeAtlanta • 🇺🇸 United StatesSeniorLead💰 $148,400 - $222,600 per yearWebsite

About the role

Key responsibilities & impact
  • To leverage industry expertise to lead teams in delivering strategic, client-centered solutions, managing complex projects from client identification through final invoicing, while ensuring customer satisfaction and contributing to business development initiatives.
  • Client Relationship Management: Manage client relationships, ensuring efficient, high-quality service delivery and satisfaction.
  • Team Leadership: Oversee staffing, skill development, and retention of consultants, providing mentorship and support.
  • Project Management: Manage project activities, ensuring budgets, schedules, and performance standards are met.
  • Strategic Planning: Develop service offerings, client strategies, and best practices to meet business goals.
  • Technical Expertise: Provide technical oversight, solving complex problems and ensuring solution accuracy and quality.

Requirements

What you’ll need
  • 15-20+ years of experience in planning, designing and deploying complex telecommunications and data infrastructures from both a consulting organization as well as enterprise perspectives preferred.
  • Background includes business thought leadership and needs analysis, solutions design, infrastructure and application implementation, management and operational process development, troubleshooting and documentation.
  • Possesses strong analytical and problem-solving skills, the ability to maintain positive attitudes through effective team building, enjoys mentoring others, and consistently produces at a high level of productivity.
  • Very good oral and written communication skills.
  • Customer delivery experience required in following technologies: SDWAN/SASE expertise, Wireless expertise, Voice and Contact Center Transformation expertise.
  • Sales Support – As part of the AT&T Consulting SE organization, provides pre-sales support for networking opportunities across the Consulting portfolio, including strategy, assessments, deployment and optimization engagements.
  • Billing - Support engagement management activities and billing on projects. Understanding of Fixed Fee, Time and Material business models with associated Accruals.
  • Proposal Development – Develop resourcing model, timelines and costs of engagements. Develop Statement of Work (SOW) and RFI/RFP development. Present proposals to customers.

Benefits

Comp & perks
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected.
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
telecommunications infrastructuredata infrastructureSDWANSASEWireless technologiesVoice transformationContact Center transformationneeds analysissolutions designproject management
Soft Skills
analytical skillsproblem-solving skillsteam buildingmentorshipcommunication skillscustomer satisfactionstrategic planningleadershipclient relationship managementbusiness development