FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Lead AT&T’s online product ratings and reviews
- Monitor and respond to high volumes of online customer ratings and reviews
- Craft timely, professional, and empathetic written responses to customer feedback
- Collaborate with internal/external partners to resolve complex customer issues
- Manage and answer visitor questions in product Q&A forums
Requirements
What you’ll need- Bachelor's degree (BS/BA) desired
- 2+ years of related experience
- Certification is required in some areas
- Mobility, Broadband, and Wireline product knowledge is required for this role
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
written communicationempathycollaborationcustomer serviceproblem-solving